Become a CMI PARTNER

Join the Best Partner Community!

Contact Our Team

Have you tried selling and implementing a telecom/IT solution, either on your own or through other "Masters", and failed or fallen short? Don't be just another sub-agent, don't be just a number—become a partner of a better community! Join a group that treats both you and your customers as partners!

Were you or your end customer frustrated by the complexity and time-consuming nature of that whole process? There is a better way, a better experience for everyone! Don't ruin your business relationship due to poor implementation!

How We Support Our Partners and Customers

Our team of professionals has hundreds of years of combined experience, ranging from Senior Project Managers and Back Office Support to Technical Resources and Account Managers, that will cater to all needs, through high professionalism.

We have PhDs in AT&T and embraced AT&T like no other! Through world-class certifications and industry recognized training offered by AT&T, we’ve gained access to the same tools, systems, processes, contracts and prices that you would come to expect from a global company, but with a touch of local, personalized service, with obsessive attention to details.

We’ve mastered the systems and processes, offering the best experience possible in telecom, with nothing left to chance.

CMI President, Radu Ziub
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Onboarding

We onboarded our first partner in 2001. Since then, we learned how to be flexible, attentive to details and customize our support to each partner (and their team of sellers, account managers, and customer support), regardless if their team is a one man/woman shop or a full blown MSP, a Telecom Agency or a Consulting Firm with hundreds of employees.

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Pre-Sales Support

Because we know the AT&T and ACC systems and processes so well, your opportunities will be handled faster and more accurate! Send us the request, we will take care of the rest:

  • Qualify the Opportunity and the Services
  • Design the Solution and Quote it
  • Generate the Contracts
  • Validate the Project Information needed for Orders
  • Place the Orders
  • Assign a Project Manager to each Opportunity
  • Provide the Best Support throughout all the provisioning stages, from site survey to Test
  • Turn-Up and Activation of the services
  • Expedite and escalate internally with AT&T when needed, to make sure the orders don’t fall through cracks
  • Help with Portal Access and RMAs
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Post-Sales Support

Installing the services was just the start. We will continue to help you and your customers with anything else needed afterwards:

  • Portal Access and RMAs
  • First Month Bill Review or 90 Days Bill Review
  • MACDs (Moves, Adds, Changes, Disconnects)
  • Inventory Control
  • Trouble Tickets Escalations and Expedites
  • Answer Questions about anything related to the account or AT&T activities
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AT&T Direct Resources

As a Premier and Champion Solution Provider, with a Seat in the National Advisory Council, we have access to AT&T Dedicated Resources that only a few can claim.

From Channel Managers, Business Development Managers, Sales Engineers and Data Network Consultants to Service Delivery Managers, Project Managers and Centers of Excellence or Dedicated Support Groups, CMI is the AT&T Solution Provider to partner with! Join the Best Today!

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Revenues & Compensation

Build your revenues sooner, and get compensated 2-3 months faster than anybody else! CMI pays the partners the same month AT&T and ACC Business pay CMI, not months later. In addition, because of our amazing back office, there are no mistakes and no wasted time from selling to install. Lastly, because we are plugged into the AT&T systems and place an order the same day it is received, you and your customer save at least another week just in processing times.

Regarding the actual compensation, CMI is a Tier 1 Solution Provider, receiving the highest percentages paid by AT&T and ACC to anybody . Partnering with us, that automatically translates into higher commissions for you.

Please fill out this form to become a partner

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